Accessibility

Did you know?

Predictions are that the number of people with disabilities will continue to grow as the population ages. Ontario needs to be more accessible to people with disabilities. It is the right thing to do. It also makes good sense economically and socially. When barriers get in the way of people with disabilities participating fully in society as a result of their disabilities, everyone loses.

In 2005, the provincial government passed the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). This legislation requires the development and implementation of accessibility standards for the private and public sector, with a goal of being a barrier-free Ontario for individuals with disabilities by the year 2025.

The AODA includes standards in five areas:

1. Customer Service
2. Built Environment
3. Information and Communication
4. Employment
5. Transportation

The first key area:

Customer Service Standards came into force on January 1, 2008. As a provider of goods or services we have complied with all of the requirements set out under this Standard by the deadline of January 1, 2012.

The Accessible Customer Service Policy Statement ensures that the goods and services provided by Pointe West Golf Club are provided in a way that respects the dignity, independence, integration and equal opportunity for all people.

Our members and guests can provide feedback on the accessibility of the provision of goods and services by Pointe West Golf Club by completion of the Feedback Form and submitting the form to the Administration Office:

Feedback will be responded to within five (5) business days of its receipt by the Club.

The Accessibility Plan and Policies outlines the policies and actions that Pointe West Golf Club has or will put in place to improve opportunities for people with disabilities.